How to Change the Property Owner

Transferring property ownership to a new host on Holidu is a straightforward process, but it's important to understand the key rules, conditions, and financial implications involved. This guide explains everything you need to know about changing your property owner.

What "Changing the Owner" Means

In Holidu, the "owner" refers to the account holder (host) responsible for the property. Changing the owner means transferring the property from one account holder to another. This transfer ensures that payouts, contracts, and management responsibilities are correctly assigned to the new host. The process requires the new account holder to sign their own independent contract with Holidu.

Rules and Conditions

Before requesting an ownership change, familiarize yourself with these important guidelines:

• One property at a time: You can only transfer one property per request. Bulk transfers are not available.
• Independent contract required: The new account holder must sign a separate, independent contract with Holidu.
• Invoiced bookings cannot be migrated: Any bookings that have already been invoiced will remain with the previous account holder and cannot be transferred.
• Onboarding fees: If the onboarding fee was already charged to the previous account holder, it won't be charged again. If it hasn't been charged yet, it will be deducted from the new account holder's first payout after their first booking.
• Booking visibility: After the transfer, the new account holder may have limited or no visibility of bookings made before the migration date.

Impact on Payments and Invoicing

Understanding how the ownership change affects your payments is crucial for financial planning:

• Previous account holder: Receives all payouts and invoices for bookings confirmed before the transfer date.
• New account holder: Receives all payouts and invoices for bookings confirmed after the transfer date.
• Booking migration option: Bookings made before the transfer but not yet invoiced can be migrated to the new account holder. However, this is not automatic and must be explicitly requested through the Holidu Assistant. Once migrated, payouts and invoices for those bookings go to the new account holder.

How to Request the Change

To transfer ownership of your property to a new host, please reach out to us using the Holidu Assistant. Our team will guide you through the process, verify all necessary details, and ensure a smooth transition. If you need to migrate existing bookings to the new account holder, make sure to mention this when you submit your request.

Important tip: When communicating with our team, have the following information ready: the current property details, the new account holder's information, and the desired transfer date. This will help expedite the process.

Key Considerations

Keep these important points in mind when changing your property owner:

• Always verify the new account holder's details are correct before confirming the change.
• For legal and tax purposes, ensure all account information matches your official records.
• Inform your guests about any ownership or account changes to prevent confusion regarding check-in procedures, payments, or communications.
• If you want existing bookings to remain visible and manageable under the new account, you must request a booking migration explicitly. Without this request, the new account holder will not have access to previous bookings.