Changing the property owner in Holidu means moving a property from the current account holder (host) to a new one. This keeps payouts, contracts, and responsibilities correctly assigned. To start the process, reach out to us using the Holidu Assistant.

What "Changing the Owner" Means

• The owner in Holidu is the account holder (host).
• Changing the owner moves one property from the previous account holder to a new one.
• The new account holder must sign their own contract before the change takes effect.

Rules and Conditions

• Only one property can be transferred at a time. Bulk transfers are not possible.
• The new account holder signs an independent contract, separate from the previous one.
• Bookings confirmed before the change that have already been invoiced and paid out stay with the previous account holder and cannot be migrated.
• Bookings confirmed after the change are invoiced and paid out to the new account holder.
• Bookings made before the change that have not yet been invoiced can be migrated, but only if you explicitly request a booking migration from our team. Migration is not automatic.
• The onboarding fee is charged once per property. If it was already charged to the previous account holder, it will not be charged again. If it has not yet been charged, it will be deducted from the new account holder's first payout after their first booking.

Impact on Payments and Invoicing

• Previous account holder: receives payouts and invoices for all bookings confirmed before the migration date.
• New account holder: receives payouts and invoices for all bookings confirmed after the migration date.
• Migrated bookings: once a migration is approved, payouts and invoices for those bookings go to the new account holder.

How to Request an Owner Change

To transfer ownership of your property to a new host, please reach out to us using the Holidu Assistant. Our team will guide you through the next steps, including contract signing and any booking migration request.

Important Considerations

• Booking visibility: the new account does not automatically inherit booking data. Bookings made before the migration may have limited visibility or may not appear at all.
• Booking migration must be requested: without an explicit request, the new account holder will not have access to bookings created before the change.
• Guest communication: inform guests about the change to avoid confusion around check-in, payments, or messaging.

Best Practices

• Double-check the account holder details before confirming the change.
• Make sure the details match your official records for legal and tax reasons.