Keeping your account information up to date ensures smooth communication with guests and helps prevent issues at check-in. You can update your email, language, phone number, billing information, bank details, and more directly from your Holidu account.

Where to Find Your Settings

1. Log in to your Holidu account.
2. Click the Holidu Logo in the top right corner.
3. From the dropdown, select the section you want to update:
   • Account (general settings, personal information, bank information, reports and certificates, your agreement)
   • Security (email and password)
4. You can also navigate through the left-hand menu once you're in the Account area.

1. Update Your Email Address

Your email address is essential for receiving important notifications and communicating with guests about reservations.

1. Go to Security
2. In the Email section, click Edit
3. Enter your new email address
4. Note: The new email address cannot already be in use with Holidu
5. Click Save

2. Change Your Preferred Language

Select your preferred language for the Holidu interface and communications.

1. Go to Account
2. Scroll down to Settings
3. Click Edit next to Language
4. Choose your preferred language
5. Click Save

3. Update Your Phone Number

Keep your phone number current so guests can reach you if needed during their stay.

1. Go to Account
2. Scroll to Billing Information
3. Click Edit
4. Enter the updated phone number
5. Click Save

4. Edit Your Billing Information

Update your billing details including organization name, billing address, and tax information.

1. Go to Account
2. Scroll to Billing Information
3. Click Edit
4. Update your organization name, billing address, or tax details as needed
5. Click Save

5. Edit Your Bank Details

Ensure your bank information is secure and up to date for accurate payment processing.

1. Go to Account
2. Scroll to Bank Information
3. Click Edit
4. You will be redirected to our secure partner Adyen
5. If you already have an IBAN configured, delete the configured IBAN
6. Configure your new IBAN and follow the steps to update your bank details
7. Click Save

For detailed instructions, see: How to edit my bank details

6. Download Your Agreement

Access and save a copy of your signed Holidu agreement at any time.

1. Go to Account
2. Scroll to Your Agreement
3. Click Download to save a copy of your signed Holidu agreement

For detailed instructions, see: Where can you find your Holidu Agreement?

Important Considerations

Certain account changes require a new agreement to be generated. These include:

• Change to the organization name
• Change to the account holder name
• Change from individual to legal entity (or vice versa)
• Change of bank details with a different account holder

If you need to make any of these changes, please contact our support team for assistance. We're here to help ensure your account information is accurate and secure.