You can update your email address, language, phone number, billing information, bank details, and agreement copy from your Holidu host account. Log in, open the Account or Security section from the menu, and click Edit next to the detail you want to change. Most changes take effect as soon as you click Save.
Where to Find Your Settings
- Log in to your Holidu host account.
- Click your Holidu logo in the top right corner.
- From the dropdown, select the section you want to update:
- Account: general settings, personal information, bank information, reports and certificates, and your agreement.
- Security: your email address and password.
- Once you are in the Account area, you can also use the left-hand menu to move between sections.
1. Update Your Email Address
To change the email address linked to your account, go to the Security section. Your new email address must not already be in use with Holidu.
- Go to Security.
- In the Email section, click Edit.
- Enter your new email address.
- Click Save.
2. Change Your Preferred Language
You can change the language used in your Holidu host account at any time from the Account settings.
- Go to Account.
- Scroll down to Settings.
- Click Edit next to Language.
- Choose your preferred language.
- Click Save.
3. Update Your Phone Number
Keeping your phone number current helps ensure smooth communication with guests and avoids issues at check-in. Phone number details are managed in the Billing Information section.
- Go to Account.
- Scroll to Billing Information.
- Click Edit.
- Enter your updated phone number.
- Click Save.
4. Edit Your Billing Information
Your billing information must be accurate so that invoices and tax documents are correct. You can update your organization name, billing address, or tax details.
- Go to Account.
- Scroll to Billing Information.
- Click Edit.
- Update your organization name, billing address, or tax details.
- Click Save.
5. Edit Your Bank Details
To change the bank account where you receive payouts, update your IBAN in the Bank Information section. This process is handled by our secure partner Adyen.
- Go to Account.
- Scroll to Bank Information.
- Click Edit. You will be redirected to our secure partner Adyen.
- If you already have an IBAN configured, delete the configured IBAN.
- Configure your new IBAN and follow the steps to update your bank details.
- Click Save.
For step-by-step instructions, see How to edit my bank details.
6. Download Your Agreement
You can save a copy of your signed Holidu agreement at any time from the Account section.
- Go to Account.
- Scroll to Your Agreement.
- Click Download to save a copy of your signed Holidu agreement.
For step-by-step instructions, see Where can you find your Holidu Agreement?
Important Considerations
Some changes affect your legal agreement with Holidu and require a new agreement to be signed. Please contact us for assistance before making any of the following changes:
- Changing the organization name
- Changing the account holder name
- Changing from an individual to a legal entity, or the other way around
- Changing bank details to an account with a different holder
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
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