How can I receive notifications from Holidu on my device?

Stay informed about your bookings, payouts, and important business updates by enabling notifications from Holidu on your mobile device. This guide walks you through downloading the app, setting up notifications, and customizing your preferences to match your needs.

Step 1: Download and Update the Holidu App

To receive notifications, you first need to have the Holidu app installed on your device.

• Visit host.holidu.com/app — you'll be automatically directed to the correct app store for your device (Google Play for Android users or App Store for iOS users)
• Download the Holidu Host app to your smartphone or tablet
• Ensure your app is updated to the latest version to access all notification features and improvements

Step 2: Open the Holidu App and Access Notification Settings

Once you have the app installed and updated, follow these steps to reach your notification preferences:

1. Launch the Holidu app on your mobile device
2. Tap the More menu located in the bottom-right corner of the app screen
3. Tap Notification settings from the menu options

Step 3: Customize Your Notification Preferences

In the Notification settings menu, you can enable or disable notifications for specific events that matter to your business. Use the toggle switches to customize which notifications you want to receive:

• Payouts — Be notified when payments are processed to your account
• Booking confirmations — Receive alerts when new bookings are confirmed
• Booking cancellations — Get notified when guests cancel their reservations
• Booking modifications — Stay updated when guests change their booking details
• Opportunities to optimize your listing — Receive suggestions to improve your property's performance

Step 4: Set Timing for Arrival and Departure Reminders

Within your Notification settings, you can customize when you receive reminders about guest arrivals and departures to help you prepare your property:

• Choose your preferred reminder timing (for example, 1, 3, or 7 days before arrival or departure)
• Select multiple reminders if you'd like to be notified at different intervals
• Save your preferences

What's New in the App

The Holidu app continues to evolve with new features and improvements to help you manage your property more effectively:

• Streamlined navigation — Recent updates and new features are organized in the More section for easy access
• Key features in quick reach — Important upcoming features are highlighted in the bottom navigation bar
• Check back regularly after app updates, as new notification options and features may be added

Important Information About Notifications

Keep these points in mind to ensure you don't miss critical information:

• Notification settings are always located in the More menu in the current app version
• Beyond app notifications, critical communications (booking confirmations, cancellations, modifications, and listing optimization opportunities) are also automatically sent to your registered email address
• For complete visibility into your account activity, check both your app notifications and your email inbox
• Keep your app updated to access the latest notification features and navigation improvements
• After each app update, review your notification preferences — new options may have been added that could be useful for your business

Best Practices for Managing Your Notifications

• Enable notifications for events that require your immediate attention, such as booking confirmations and cancellations
• Set arrival and departure reminders for an appropriate timeframe that allows you to prepare your property
• Enable optimization suggestions to help grow your listing's performance and earnings
• Regularly review your notification settings to ensure they align with your current business needs
• Keep your app updated to benefit from improved notification features and app performance

Troubleshooting Notification Issues

Not receiving notifications? Here are a few things to check:

• Confirm that the Holidu app has permission to send notifications on your device (check your phone's app permissions settings)
• Verify that you've enabled the specific notification types you want to receive in your Notification settings
• Ensure your app is updated to the latest version
• Check your email inbox as well, since critical notifications are also sent via email
• If issues persist, contact Holidu Support through the app or via your registered email address