Online Check-in - How to connect to AVS

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany is essential for legal compliance and streamlined guest management. When you connect your property, you automatically report guest information to the local authority, ensuring your rental operation meets all regulatory requirements. This integration also helps maintain a properly documented check-in process that protects both you and your guests.

By enabling AVS integration through Holidu's Online Check-in feature, you simplify administrative tasks while staying compliant with local registration laws across Germany's tourist regions.

Compatible Regions for AVS Integration

AVS has currently enabled the integration in the following German regions:

• Sellin
• Glowe
• Hessen
• Bad Neuenahr-Ahrweiler
• Rust
• Bad Krozingen
• Nordstrand
• Bad Kissingen
• Braunlage
• Binz
• Canow (Wustrow)
• Heringsdorf
• Kellenhusen
• Land Wursten
• Putbus
• Saal
• Timmendorfer Strand
• Travemünde
• Rostock/Warnemünde
• Wustrow
• Zingst
• Zinnowitz
• Pirma
• Friedrichshafen
• Radolfzell
• Öhningen
• Boppard
• Wittenberg
• Seelbach
• Altensteig
• Konstanz
• Bernkastel Kues
• Stockach
• Templin
• Graal-Müritz
• Langenargen

If your property is located in one of these regions, you can proceed with connecting to AVS. If your region is not listed, please check back later as AVS continues to expand its integration areas.

How to Connect Your Property to AVS?

Follow these step-by-step instructions to connect your property to AVS Germany through Holidu:

Step 1: Access the Online Check-in Tool

Log into your Holidu account and navigate to the left side menu. Click on "Tools" and then select "Online Check-in" from the available options.

Step 2: Select Your Property

Choose the property you wish to connect to AVS Germany. Ensure you have selected the correct property that is located in one of the compatible regions listed above.

Step 3: Access AVS Connection Settings

Look for the AVS Germany connection option within the Online Check-in settings. Click on the option to begin the connection process.

Step 4: Enter Your AVS Credentials

Log into your AVS Germany account using your credentials. If you do not yet have an AVS account, you will need to create one before proceeding. Enter your username and password in the provided fields.

Step 5: Authorize the Connection

Review the permissions that Holidu is requesting to connect with your AVS account. These permissions allow Holidu to submit guest check-in information on your behalf to the local authority. Click "Authorize" or "Approve" to proceed.

Step 6: Confirm Successful Connection

Once authorization is complete, you will see a confirmation message. Your property is now connected to AVS Germany. Guest information will automatically be reported to the local authority for future bookings.

Frequently Asked Questions

What if I can't remember my AVS Germany credentials?

If you have forgotten your AVS Germany username or password, you can recover your account by visiting the AVS Germany website directly. Look for the "Forgot Password" or "Account Recovery" option on their login page. Follow the prompts to reset your credentials. Once you have regained access to your account, you can return to Holidu and complete the connection process.

Is the connection between Holidu and AVS Germany secure?

Yes, the connection is completely secure. All guest data transmitted between Holidu and AVS Germany is encrypted using industry-standard security protocols. Your personal information and guest data are protected throughout the transmission process, ensuring compliance with data protection regulations.

What information is shared with AVS Germany?

When you connect your property to AVS, Holidu shares essential guest check-in information with AVS Germany as required by local registration laws. This typically includes guest names, check-in dates, check-out dates, and length of stay. This information is necessary for compliance with local tourism registration requirements in your region.

Is guest information automatically reported after connection?

Yes, once your property is successfully connected to AVS Germany, guest information from new bookings will be automatically reported to the local authority. You do not need to manually submit this information for each guest. The automated process ensures timely compliance and reduces administrative burden.

Can I disconnect my property from AVS at any time?

Yes, you can disconnect your property from AVS Germany at any time through your Online Check-in settings in Holidu. Simply navigate to the AVS connection settings and select the disconnect or remove option. Please note that disconnecting will stop automatic guest reporting, and you may need to manually comply with local registration requirements.

Can I connect multiple properties to AVS?

Yes, if you own multiple properties in AVS-compatible regions, you can connect each property individually. Simply repeat the connection steps for each property. Each property will have its own separate AVS connection and guest reporting.

What should I do if I encounter issues during the connection process?

If you experience problems connecting your property to AVS Germany, try the following troubleshooting steps: verify that your property is located in a compatible region, ensure you are using the correct AVS credentials, and check that your browser cookies and cache are enabled. If issues persist, contact Holidu customer support for additional assistance. The support team can help diagnose connection problems and guide you through the process.