Online Check-in - How to Connect to SES.HOSPEDAJES

Learn how to register your property on SES.HOSPEDAJES and connect it to your Holidu account for automatic guest check-in submissions. This guide takes about 3 minutes to read.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior to comply with Royal Decree 933/2020. It acts as a centralized system for reporting guest information to the Ministry, as required by law in Spain.

Important: Imported bookings (those not created directly through Holidu) are not linked to SES.HOSPEDAJES. Holidu cannot automatically send guest information for these bookings. You must collect and manually submit the data through your SES.HOSPEDAJES account.

How to Register on SES.HOSPEDAJES

Step 1: Access the Ministry Portal

Visit the Ministerio Del Interior website to begin your registration. Click on "Hospedajes y alquiler de vehículos."

Step 2: Choose Your Registration Option

You have three options:

• New account: Choose "Acceso al registro de establecimientos y entidades" if you have no account and no Cl@ve registration
• Existing Cl@ve user: Select "Acceso a la consulta y envío de comunicaciones de actividades de hospedajes o alquiler de vehículos" if you already have a Cl@ve registration
• Returning user: Use this option if you already have login credentials

Step 3: Select Your Verification Method

Choose how to verify your identity by obtaining and installing a Digital Certificate or using Cl@ve PIN/DNIe. If needed, request a digital certificate via FNMT or register with Cl@ve. Then click the "@" icon on the SES.Hospedajes portal to begin.

Step 4: Log In and Select Registration Type

Once logged in, go to "Registro de entidades y establecimientos." Select your registration type, such as "Hospedaje turístico," before continuing.

Step 5: Complete Your Registered Data

Open "Mis datos registrados" and fill in all required fields. Tick the box "Envío de comunicaciones por servicio web." This step is mandatory—if you skip it, your web service credentials will not be generated correctly.

Step 6: Register Your Properties

Proceed to register each property with its corresponding information, including name, address, and license number.

Step 7: Review and Sign

Review your information and sign using Autofirm@ or Cl@ve Firma. Ensure the web service option is active before signing.

Step 8: Receive Your Credentials

After signing, you will receive an email from no-reply@hospedajes.mir.es containing your login credentials. These include your owner code, property code, and web service credentials (ending in "WS") required for activating automatic guest check-in.

Save these credentials—you will need them to connect your account to Holidu.

How to Connect SES.HOSPEDAJES to Holidu

The Online Check-in feature connects your property directly with SES.HOSPEDAJES. Once set up, Holidu automatically transfers guest data after each guest completes the online check-in form. Click here for frequently asked questions about the guest check-in feature.

Make sure you are using the latest version of the Holidu app before starting.

Step 1: Open the Holidu App

Launch the Holidu application on your device.

Step 2: Navigate to Online Check-in

On the left side menu, navigate to Tools → Online check-in.

Step 3: Click Configure

Click on Configure next to the property you want to connect.

Step 4: Enter Your Credentials

Fill in the configuration form with your SES.HOSPEDAJES credentials:

• Click Statistics connection
• Select SES.HOSPEDAJES
• Enter your Username, Password, Accommodation code, and Landlord code
• Click Validate

Note: If your property is in Catalonia, select Mossos d'Esquadra. If it is in the Basque Country, select Ertzaintza.

Step 5: Save Changes

Click Save changes. If no error appears, your connection is active and ready to use.

Troubleshooting Credential Issues

If you face problems with your credentials, follow these steps:

Step 1: Access SES.HOSPEDAJES

Visit the SES.HOSPEDAJES platform and select the "@" sign for Access to the Registry of Establishments and Entities.

Step 2: Log In

Log in using your Digital Certificate or Cl@ve app.

Step 3: Access Communication Service

Once logged in, click on the "Access" option under Communication Service.

Step 4: Update Your Password

Copy the Username from the left column and click "Change Password" to update the existing password for sending Guest Registration forms.

Important Considerations

Once the Online Check-in feature is activated, guests will receive the check-in form automatically for eligible bookings. If SES.HOSPEDAJES credentials are incomplete or incorrect, the form will still be sent, but the automatic transfer of data to authorities will fail. Always verify that the web service option is enabled when completing your SES.HOSPEDAJES registration.

For additional support or questions, refer to the guest check-in FAQs or contact the Holidu support team.