Online Check-in - How to Connect to SES.HOSPEDAJES

Learn how to register your property on SES.HOSPEDAJES and connect it to your Holidu account for automatic guest check-in reporting. This guide walks you through credential setup and Holidu integration in just 3 minutes.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior to comply with Royal Decree 933/2021. It acts as a centralized system for reporting guest information to the Ministry as required by law. Once connected to your Holidu account, guest registration forms are automatically submitted when check-in is completed.

Important: Imported bookings (those not created directly through Holidu) are not linked to SES.HOSPEDAJES. Holidu cannot automatically send guest information for these bookings. You must collect and manually submit the data through your SES.HOSPEDAJES account.

Step 1: Create Your SES.HOSPEDAJES Account

Head to the website of the Ministerio Del Interior to begin your registration. Click on "Hospedajes y alquiler de vehículos."

You have 3 registration options:

• Acceso al registro de establecimientos y entidades: Choose if you have no existing account or Cl@ve registration
• Acceso a la consulta y envío de comunicaciones: Use if you already have a Cl@ve registration
• Existing login option: Use if you already have an active login

Step 2: Select Your Verification Method

Obtain and install a Digital Certificate or use Cl@ve PIN/DNIe. If needed, request a digital certificate via FNMT or register with Cl@ve. Then click the "@" icon on the SES.Hospedajes portal to begin.

Step 3: Access Your Account and Choose Registration Type

Once logged in, go to "Registro de entidades y establecimientos." Select your registration type (e.g., "Hospedaje turístico") before continuing.

Step 4: Complete Your Registered Data

Open "Mis datos registrados" and fill in all required fields. Most importantly, tick the box for "Envío de comunicaciones por servicio web."

You must check this box before signing. Otherwise, your web service credentials will not be generated correctly.

Step 5: Register Your Properties

Once your personal data is complete, proceed to register each property with its corresponding information, including name, address, and license number.

Step 6: Review and Sign

Review your information and sign using Autofirma or Cl@ve Firma. Make sure the web service option is active before signing.

Step 7: Receive Your Credentials

After signing, you will receive an email from no-reply@hospedajes.mir.es containing your login credentials. These include your owner code, property code, and web service credentials (ending in "WS") required for automatic guest check-in.

Keep these credentials safe—you will need them to connect your property to Holidu.

Connect SES.HOSPEDAJES to Your Holidu Account

Now that you have your SES.HOSPEDAJES credentials, follow these steps to activate automatic guest check-in in Holidu. Make sure you are using the latest version of the Holidu app before starting.

Configuration Steps

1. Open the Holidu app
2. Navigate to Tools → Online check-in from the left side menu

1. Click Configure next to the property you want to connect

1. Fill in the form with your SES.HOSPEDAJES credentials:
   • Click Statistics connection
   • Select SES.HOSPEDAJES
   • Enter your Username
   • Enter your Password
   • Enter your Accommodation code
   • Enter your Landlord code
   • Click Validate

1. Click Save changes

If no error appears, your connection is active and guest data will automatically transfer to SES.HOSPEDAJES upon check-in completion.

Note: Properties in Catalonia or the Basque Country should select Mossos d'Esquadra or Ertzaintza, respectively, instead of SES.HOSPEDAJES.

Troubleshooting Credential Issues

If you face any issues with your credentials, follow these steps to recover or reset them:

1. Access the SES.Hospedajes platform by clicking here
2. Select the "@" sign for Access to the Registry of Establishments and Entities

1. Log in using your Digital Certificate or Cl@ve app
2. Once logged in, click on the "Access" option under Communication Service

1. Copy the Username from the left column and click "Change Password" to update your web service credentials

Important Considerations

Once the Online Check-in feature is activated, guests will receive the check-in form automatically for eligible bookings. If your SES.HOSPEDAJES credentials are incomplete or incorrect, the form will still be sent to guests, but the automatic transfer of data to authorities will fail.

For additional questions about the guest check-in feature, visit our frequently asked questions page.