Connecting your Holidu property to Mossos d'Esquadra helps you report guest information as Catalan regulations require. Register your establishment on the Mossos d'Esquadra website, then activate Online Check-in in your Holidu account so guest data transfers automatically. The whole process takes only a few steps.

Why Connect to Mossos d'Esquadra?

Connecting to Mossos d'Esquadra helps you comply with local regulations on guest information reporting in Catalonia. It also supports guest safety and keeps the legal process for your property on track.

How Do I Register My Establishment with Mossos d'Esquadra?

Before you connect your property in Holidu, register your establishment on the Mossos d'Esquadra website:

1. Visit the Mossos d'Esquadra website. On the homepage, click "Establishment registration" in the upper-left corner.

2. In the "Establishment registration" section, click "Establishment registration form (PI-15)." Fill out all required fields and click "Accept." Sign the form and submit it electronically. Scan and attach the DNI, NIE, NIF, or passport of each person listed in the form. If you cannot submit the form electronically, follow the guidelines in section 2 of the user manual, available in the Documentation section of the website.

3. Once your establishment is registered, you will receive a username and password. Use these credentials to access the traveller registration system on the Mossos d'Esquadra website.

What Is the Online Check-in Feature?

The Online Check-in feature lets hosts connect their properties to Mossos d'Esquadra. Once connected, Holidu transfers guest data automatically after guests complete the online check-in form.

How Do I Connect My Property to Mossos d'Esquadra in Holidu?

If you use the mobile app, make sure you have the latest version installed.

1. In your Holidu app, open "Bookings" in the left side menu, then click "Online Check-in."

   

2. Once you have activated the feature, click "Save changes" at the end of the form.

3. If no error message appears, your property is now connected to Mossos d'Esquadra.

4. Close the form and confirm that the connection is active.

Frequently Asked Questions

What should I do if I lose my Mossos d'Esquadra credentials?

Visit the Mossos d'Esquadra website to recover your account information or reset your password.

Is this process secure?

Yes. We prioritize your privacy and security by using strong data encryption.

For more help with hosting on Holidu, visit the Holidu Help Center. Local-language support is available across our 7 European markets.