Managing your Holidu listing is straightforward and flexible. You have the ability to update and edit most of your listing information independently through your host account, whether you're using the Holidu website or the Holidu Host app. This guide explains what information you can modify on your own and how to keep your listing accurate and appealing to potential guests.
Pricing Information
You have complete control over your property's pricing and financial settings:
Seasons and Pricing
Edit your nightly rates and weekend prices directly from your dashboard. You can also set minimum stay requirements, specify which days guests can check in or out, and manage your property's availability calendar to reflect when your property is open for bookings.
Guest Discounts
Create special discount offers to attract more bookings. You can set discounts for longer stays or specific periods to encourage reservations during slower seasons.
Additional Charges
Update all additional fees associated with your property, including cleaning fees, local tourism taxes, security deposits, and per-night charges for extra guests. These charges give potential guests a complete picture of the total cost before they book.
General Property Information
Keep your core property details current to ensure guests have accurate expectations:
Property Details
Change your property type and the maximum number of guests your accommodation can accommodate in accordance with your local license requirements. Accuracy here is essential for both compliance and guest satisfaction.
Check-in and Check-out Times
Customize the check-in and check-out hours for your property. These times represent when you guarantee someone will be available to welcome guests or when a secure lockbox will be accessible, provided at no additional cost to the guest.
Advance Notice Requirements
Set how far in advance guests must book their stay. Choose from available options ranging from same-day bookings (by 3 p.m.) to reservations up to 3 days before check-in. This helps you manage your schedule effectively.
Amenities
Update the services and facilities available at your property to help guests make informed decisions:
Edit and add amenities such as WiFi, swimming pool, bed linens, towels, pet access, kitchen appliances, and other features. Important: An amenity can only be marked as available if it is offered at all times and at no additional cost. If an amenity is offered with restrictions or requires an extra fee, mention it in your property description instead of listing it as a standard amenity.
Sleeping Arrangements
Bedrooms and Beds
Modify the number of bedrooms and beds you're offering. When configuring your sleeping arrangements, always consider local regulations regarding enclosed rooms, window requirements, and minimum area specifications. Accurate sleeping arrangements help set proper expectations for guests.
Arrival Information
Check-in Responsibility
Specify who is responsible for check-in at your property. If you change this information, be sure to notify any guests with existing reservations about the change so they know who to expect upon arrival.
Cancellation Policies
You can set or modify your cancellation policy for future bookings. Keep in mind that policy changes only apply to new reservations; existing bookings will remain under their original cancellation terms. Review your policy regularly to ensure it aligns with your business needs.
Collaborators
Add team members or assistants to help manage your listing. You can grant access to your account to other users, allowing them to assist with guest communication, calendar management, and listing updates.
Calendar Synchronization
Sync Your Calendar
If your property is listed on multiple booking platforms, synchronize your calendars to prevent double bookings. This integration ensures your availability is accurate across all channels where your property appears.
Contact Information
Update Your Contact Details
If your phone number or email address changes, update it in your account settings. If your contact information matches the details of the person handling check-in, remember to also update the "Guest Arrival Information" section. Always notify guests with existing reservations about significant contact changes.
Property Description
Your property description is one of the most important elements of your listing. Whenever you update a service, amenity, or detail, update your description to match. Keep your description accurate, compelling, and reflective of all current changes. For detailed guidance on creating an effective property description, see Generating Your Property Description.
Photo Management
You have full control over your property's photo gallery, including both photos you've uploaded and professional photography images taken by Holidu. Manage, organize, and update your photos to showcase your property in the best light. For complete instructions, see How to Manage Your Photos.
Address Information
You can update your property's address if needed. This is particularly useful if your property's official address changes or if you need to correct location details. For step-by-step instructions on updating your address, see How to Edit Your Address.
Important Considerations
- Changes to descriptions, amenities, and photos are typically visible to guests after review or are updated immediately, depending on the specific field.
- Major updates such as price changes or policy modifications may impact your property's search ranking and overall guest experience.
- Hosts now have complete self-service control over property photos, including professional photography images.
- Always preview your listing from a guest's perspective to verify that all information is accurate and complete.
Best Practices for Managing Your Listing
- Keep your calendar, photos, amenities, and contact information up-to-date to maximize bookings and maintain high guest satisfaction.
- Use detailed, accurate, and honest descriptions of your property and rooms to set correct expectations with potential guests.
- Review your pricing, cancellation policies, and additional charges regularly, especially before high and low seasons.
- Update your listing promptly whenever you make changes to your property or services.
- Monitor your listing's performance and guest feedback, and make adjustments as needed to stay competitive.
By keeping your listing information current and accurate, you'll attract more qualified guests and create a better experience for everyone who books with you.
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
Contact us