High-quality photos are essential for your property's success on Holidu. They create strong first impressions, attract more bookings, and help guests understand what to expect. This guide will help you manage and optimize your property's photo gallery.

Why Professional Photos Matter

Professional photography can significantly impact your listing's performance. Properties with professional photos receive up to 5 times more bookings than those without. Here's why quality images matter:

  • First impressions: Photos are the first thing guests see when browsing your listing. High-quality images capture attention immediately and create a strong positive impression.
  • Increased bookings: Professional content helps your property stand out and gives potential guests the confidence to book.
  • Accurate expectations: Professional photographers use proper equipment and lighting to show your property truthfully, so guests know exactly what to expect upon arrival.
  • Highlight unique features: Expert photographers know how to showcase your property's special features and amenities to attract the right guests.

Holidu Professional Photography Service

Holidu offers a free professional photography service in select focus regions. Professional photographers have local market knowledge and understand what works best for properties in your area.

Service Availability

The professional photography service is only available in Focus Regions. Please note the following important details:

  • In certain areas, the service may not be available.
  • Availability depends on photographer coverage in your specific geographic area.
  • Not all properties are automatically eligible.

Important Information About Professional Photos

  • Photos taken by Holidu professionals are not reviewed before they go live on your listing. Our photography team selects and orders them based on channel performance data.
  • All hosts, including those with professional Holidu photos, can fully manage their photo galleries.
  • Holidu maintains a backup of all professional photos. If you accidentally delete a photo, you can request support to restore it.
  • Professional photos are the property of Holidu and are not available for purchase by hosts.

Uploading Your Own Photos

Whether you're supplementing professional photos or uploading your own images, follow these best practices to maximize your listing's appeal:

Photo Requirements and Guidelines

  • Minimum quantity: Upload at least 10 photos to provide potential guests with a comprehensive view of your property.
  • Orientation: All photos must be in landscape orientation.
  • Supported formats: JPG, PNG, HEIC/HEIF, WebP, TIFF, and AVIF are supported, within the platform's file-size limits.
  • Minimum resolution: 1,024 × 768 pixels.
  • Recommended resolution: 2,000 pixels on the long edge for high-quality display across all partner channels.
  • Video files: Videos are not supported. Please upload images only.

Photography Tips for Best Results

  • Use good lighting: Natural light produces the most appealing photos. Take photos during daytime hours, preferably during golden hour (early morning or late afternoon).
  • Use wide angles: Wide-angle shots capture the full scope and spaciousness of your rooms and property.
  • Gallery order matters: Your photo order significantly affects booking performance. Place your highest-quality, best-lit photos at the beginning of your gallery.
  • Strategic cover shot: The first photo in your gallery appears as the main display image across partner channels, so choose this carefully.

How to Manage Your Property Photos

Step-by-Step Instructions

  1. Log in to your Holidu host account and select the property you wish to edit.
  2. Click the Photos tab in the property navigation bar.
  3. To add new photos:
    • Click Add Photo to upload images from your device.
    • If using the Holidu app, allow Holidu to access your phone's image library first.
  4. To delete a photo:
    • Click the photo you want to remove.
    • Select Delete and confirm your action.
    • Note: Holidu keeps a backup of all photos, so you can request restoration of deleted images through support.
  5. To reorder your gallery:
    • Click and hold a photo to select it.
    • Drag it to your desired position.
    • Drop it in place.
  6. Click Save changes after any edits to ensure your updates take effect on your live listing.

Best Practices for Photo Gallery Management

  • Regular updates: Keep your gallery current by updating photos seasonally or when you make property improvements.
  • Consistency: Maintain a consistent style and quality across all your photos for a professional appearance.
  • Coverage: Include photos of all major areas: bedrooms, bathrooms, kitchen, living spaces, outdoor areas, and any unique amenities.
  • Detail shots: Include close-ups of special features, amenities, and furnishings that guests value.
  • Honesty: Always represent your property accurately. Misleading photos lead to negative reviews and cancellations.

Need Help?

If you have questions about managing your property photos, encounter technical issues, or need to restore deleted photos, reach out to our support team through the Assistant for personalized assistance.

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