Keeping guests informed and comfortable is essential to running a successful holiday rental business. Well-organized templates can save time, ensure consistency, and help create a positive guest experience, boosting positive guest reviews.

Three Essential Templates for Hosts

Below are the three recommended templates you can use both digitally and in your property:

1. Emergency Numbers

A clearly displayed emergency contact template helps guests quickly reach important services in case of urgent situations. This template includes local emergency numbers, your contact information, and nearby medical facilities.

Download Emergency Numbers Template

2. House Rules

Clear house rules set expectations and prevent misunderstandings. This template covers check-in/check-out procedures, noise policies, parking, and other important guidelines specific to your property.

Download House Rules Template

3. Welcome Book

A comprehensive welcome book introduces guests to your property and local area. It includes information about amenities, appliances, WiFi details, local attractions, restaurants, and helpful tips for a comfortable stay.

Download Welcome Book Template

Best Practices

• Keep templates updated and relevant to each property
• Clearly display printed templates in the property and provide digital copies before guest arrival
• Adapt templates according to local laws and unique property features

By providing guests with the right information, you set the tone for a smooth, enjoyable stay and reduce the risk of misunderstandings or issues.