If your property has security cameras (CCTV) or recording devices, you must follow legal requirements and the rules of each booking channel. Clear disclosure keeps your listing compliant and builds guest trust.

Where can security devices be installed?

You must disclose the presence of any CCTV or recording devices in the following areas:

• Non-private areas: entryways, parking areas, or access roads leading to the property.
• Common areas: places shared with other guests or the public, such as lobbies, stairways, elevators, or laundry facilities.
• Exclusively rented areas: areas only guests can access, such as private gardens or pools. These spaces also fall under this rule.

How do I disclose security cameras in my listing?

Clearly state in your property description how many security cameras or recording devices you have and where they are located in or around the property. This applies even if the devices are not recording or are switched off, for example a camera near the doorbell.

Concealing security cameras or recording devices is strictly forbidden. During guests' stays, all devices must be turned off.

Platform-specific guidelines

Booking.com

Booking.com does not allow CCTV in areas exclusively rented by guests, even if the devices are turned off during their stay. To keep your listing on Booking.com, we recommend removing any CCTV in these areas.

If the CCTV cannot be removed, select CCTV in the "Safety" section under "Amenities" in Configuration on the left side of the screen, and specify the exact locations in your description. Adding CCTV in your property configuration does not update your listing description automatically, so you must edit the description yourself.

For more information, see Booking.com Requirements on CCTV.

Airbnb

Since April 30, 2024, Airbnb's policy on security cameras, recording devices, noise monitors, and smart devices includes the following rules:

• No security cameras or recording devices are allowed in any interior area or common area, even if turned off or disconnected.
• Exterior areas with high privacy expectations, such as enclosed outdoor showers or saunas, cannot have cameras.
• Noise decibel monitors are allowed indoors if disclosed, but cannot be placed in bedrooms, bathrooms, or sleeping areas.

Hosts who do not comply may have their listings removed. For details, see the Airbnb Security Device Policy.

Other channels

Other channels, such as Vrbo, allow CCTV in areas exclusively rented by guests, but the devices must be turned off during guests' stays. Always show the devices to guests at check-in and inform them that they are turned off.

Important to know

Adding CCTV to your property configuration does not automatically display it in your listing description, so always update the description yourself. Hosts are fully responsible for any cancellations made by channels due to CCTV that was not explicitly disclosed in the property configuration.

For more help, visit the Holidu Help Center.