Holidu appears as the host on partner channels such as Booking.com, Airbnb, and Vrbo, and the host name on these channels cannot be customized. Your name is shown as the host only on the Holidu channel and on your Direct Booking Website.
Why can't I change the host name on partner channels?
For technical and contractual reasons, the host name shown on partner channels cannot be customized. Holidu is listed as the host on these ads. This setup helps guests book through trusted channels with a recognizable name, keeps the connection between Holidu and external channels compliant with channel rules, and helps your property reach a wider audience while Holidu manages the channel-side administration for you.
When does my name appear as the host?
There are two cases where your name is shown instead of Holidu's:
- On the Holidu channel: Your name appears as the Host, and Holidu is listed as the Manager.
- On your Direct Booking Website ("My Website"): Your name appears in the "Your Host" section at the top of the page. You can also add a short bio there to help build trust with guests.
To learn how to personalize your host section, read How to create and customize your Direct Booking Website.
Can I change other details in my property ad?
The host name on partner channels is managed by Holidu, so it cannot be edited directly. If you have questions about other changes to your property ad or ownership information, please contact our support team for help.
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
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