To handle a booking modification in your Holidu account, open the modification request from your home page or booking overview, review the changes to dates, duration, guest count, and earnings, then accept or reject it with one click. The guest is notified of your decision automatically.

Why booking modifications are now managed in your Holidu account

The Booking Modification feature lets you handle guest requests to change a booking directly from your Holidu account, so you can respond to guests faster. Previously, modification requests from guests on Airbnb or Booking.com required several intermediary steps. Now these requests come straight to you, giving you a clearer view of each request and full control over your calendar.

Your benefits

• Direct handling: Guest requests for booking changes come straight to you. You can approve or decline them based on your availability and preferences.
• Faster responses: You can respond to guest requests in fewer steps. This reduces wait times and supports a better guest experience.
• More time for what matters: With fewer manual steps, you have more time to focus on hosting your guests well.

How does this process work?

1. You will receive a notification by email and in the Holidu app whenever a guest submits a booking modification request.

   

2. Requests also appear on your home page and in your booking overview in your Holidu account, as well as in the Holidu app.

   

3. Review the key details of the request, including:

   1. Duration changes
   2. Guest count adjustments
   3. Date modifications
   4. Updated earnings based on the modification

4. After reviewing the request, accept or reject it with one click.

   

5. The guest is notified of your decision, and updated booking details are shared automatically.

That's it.

Please note: To receive notifications in the Holidu app, make sure push notifications are enabled.

If you want to accept a modification with a different price, please contact the Holidu Customer Support team so your request can be handled.

Where does this apply?

This feature is available first for Airbnb and Booking.com, since these channels generate the most modification requests. During the gradual rollout, some requests may still follow the previous process through our Customer Support team.

We will keep refining this feature based on host feedback.