Holidu verifies every host account to keep your data secure and prevent fraud. Our payment partner, Adyen, confirms that the bank account on file belongs to you. This protects you from scammers who try to impersonate hosts and change bank details. Verification also keeps your payouts processing without delay.

Why does Holidu ask hosts to verify their account?

Verification protects both you and your guests. Holidu provides payment services together with our payment partner, Adyen. Adyen checks that the bank account linked to your profile belongs to you. Without this check, a scammer could change your bank details and redirect your earnings. Verifying your account closes that gap and keeps your payments safe.

What happens if I do not verify my account?

To stay compliant and keep your payouts moving, you need to complete verification. Accounts that are not verified can face delays in receiving payouts. Completing the steps early helps you avoid interruptions to your bookings income.

Who needs to verify their account?

All hosts who receive payouts through Holidu need to complete verification. The steps depend on how you are registered:

• Individual hosts can follow the step-by-step instructions for private hosts here: How do I verify my account as a private host?
• Hosts registered as a company can follow the instructions for companies here: How do I verify my account as a company?

Both guides include an instructional video and step-by-step instructions.

How do I verify my account?

Follow the steps for your host type. The process generally involves:

• Confirming your identity and host details.
• Providing the bank account information you want to use for payouts.
• Submitting the required documents when prompted.

Once you complete the steps, your data is reviewed within 72 hours.

How long does account verification take?

After you finish the verification steps, Holidu reviews your data within 72 hours. You do not need to take any further action while the review is in progress, unless you are asked for additional information.

How can I check my verification status?

You can track your verification status in the Holidu Account section. Check there after submitting your details to see whether your account is verified or whether any action is needed.

Where can I find more help with verification?

If you have questions about the process, our account verification FAQ covers common questions with tips and tricks to help you complete the steps. Start with the guide that matches your host type, and check the FAQ if you get stuck.