Important: Only the host (the primary account holder in Holidu) can complete this verification process.

To verify your account as a private host or sole proprietor, you need to confirm your personal details, your identity, and your payout details with Holidu. You can complete the process in your Holidu account in about 15 minutes with instant verification, or allow up to 72 hours if you choose manual verification. Verification is required so that we can securely process your payouts.

How do I verify my account as a private host in Holidu?

To verify your account as a private host, go to the 'Account' tab in your Holidu account, click 'Validate', and complete the steps for personal details, address, identity document, and payout details. Have your ID, proof of bank account ownership, and (if applicable) your registration number ready before you start.

Watch these videos in English to walk you through the steps:

• How to verify your personal details?
• How to verify your payout data?

What documents do I need to verify my account?

Before you begin, make sure you have the following documents ready. Adyen, our payment partner, does not accept scanned documents. Only clear photos or the official digital download of the original document are accepted.

• Official identification (passport, driving license, or national ID card)
• Proof of bank account ownership (for example, a bank statement or deposit slip)
• Your registration number, if you are a freelancer, sole trader, or sole proprietor

What are the steps to verify my private host account?

Step 1: Start verification. Go to the 'Account' tab in your Holidu account and click 'Validate'. You may be asked to sign a new agreement. Accept it to continue. This will not change your pricing.

Step 2: Verify your personal information. Click 'Personal Details' and check the information that is pre-filled from your Holidu account. If anything needs editing, click 'Edit', add any missing information, and then click 'Next'. At the bottom, select whether your bank account is in your name or registered under your sole proprietorship. If applicable, provide your registration number and address. Click 'Next' to continue.

Step 3: Add your address. Enter your address in the search field. The details will autofill. Make sure the address matches the one on your ID document. If your billing address is different, update it so that it matches the personal address on your ID.

Step 4: Verify your identity. You can choose one of two options:

• Instant verification (recommended): Select the country that issued your ID and your document type (passport, driving license, or ID card). Make sure the document matches the personal information you entered. Scan the QR code, or get the link via SMS, with your phone and take clear photos of the document.
• Manual verification: Select your document type and upload clear, high-quality photos of your document from your computer. Click 'Next' to submit. Please allow up to 72 hours for verification.

Step 5: Verify your payout details. Make sure your bank account is in the same name you provided in the previous step. Then choose one of the following options:

• Instant verification: Select your online banking provider and log in to your bank account through Tink, our trusted partner. Your login information is never stored. It is used only for verification.
• Manual verification: Enter your bank details and upload a recent bank document dated within the last 12 months. The document must show your name and IBAN. Non-EU residents must also show the bank location. Click 'Next' to submit. Verification may take up to 72 hours.

How do I verify sole proprietor or sole trader details?

If you are a sole proprietor, freelancer, or sole trader, provide the following information:

• Your business legal name, exactly as it appears on your official registration documents
• Your registration number, or indicate that you do not have one
• Your business address, which must match your legal address

How long does account verification take?

If you used instant verification, your account status should update right away. If you used manual verification, allow up to 72 hours. You can track your progress in your Holidu account. The status will change from "In Review" to "Complete" when verification is finished.

What are the best tips for a smooth verification?

• Ensure clarity: Make sure your photos and documents are clear, well lit, and fully visible.
• Stay consistent: Make sure the names and addresses on all your documents match.
• Monitor your email: We may contact you with updates or request additional steps, so check your inbox regularly.

Where can I find more help with account verification?

If you run into any issues during the process, read our account verification FAQ for more help.

You can also download the step-by-step English manual with screenshots: English manual (PDF).