Important: This process can only be completed by the host (the primary account holder in Holidu).

By following these steps, you can quickly and easily verify your data with Holidu. This article walks you through the verification process step by step. We've also included video explanations and a link to a full PDF guide with screenshots at the bottom of this page. Let's get started!

Video Guides

Here are two videos to walk you through the steps:

• How to verify your personal details?
• How to verify your payout data?

Step 1: Preparation - Gather Your Documents

Before you begin, make sure you have these documents ready. Please note that Adyen does not accept scanned documents. Only clear photos or the official digital download of the original document will be accepted.

• Official identification (passport, driving license, or national ID)
• Proof of bank account ownership (e.g., a bank statement or deposit slip)
• If you're a freelancer, sole trader, or sole proprietor, you'll need your registration number

Step 2: Start Verification

• Step 1: Go to the 'Account' tab in your Holidu account
• Step 2: Click on 'Validate' to begin the process
• You may be asked to sign a new agreement — simply accept to continue. (Don't worry, this won't change your pricing.)

Step 3: Verify Your Personal Information

• Click on 'Personal Details'
• Double-check the information that's pre-filled based on your Holidu account. If something needs editing, click 'Edit'. Add any missing information or update anything that may be incorrect in your pre-filled Holidu account. Then click 'Next'
• At the bottom, select whether your bank account is in your name or registered under your sole proprietorship (freelancer, sole trader, etc.)
• If applicable, provide your registration number and address
• Click 'Next' to continue

Step 4: Add Your Address

• Enter your address in the search field, and the details will autofill
• Important: Make sure the address matches the one on your ID document. If your billing address is different, update it to match the personal address on your ID

Step 5: Verify Your Identity with an ID Document

You have two options:

Instant Verification (Recommended)

1. Select the country that issued your ID
2. Choose your document type (passport, driving license, or ID card)
3. Make sure your document matches the personal information you've entered
4. Scan the QR code (or get the link via SMS) with your phone and take clear photos of the document for immediate verification

Manual Verification

1. Select your document type
2. Upload clear photos of your document from your computer (make sure they're high quality)
3. Click 'Next' to submit. Please allow up to 72 hours for verification

Step 6: Verify Your Payout Details

• Make sure your bank account matches the name you provided in the previous step
• Choose one of these two verification options:

Instant Verification

• Select your online banking provider
• Log in to your bank account through Tink (our trusted partner). Your login info is never stored — it's only used for verification

Manual Verification

• Enter your bank details and upload a recent bank document (within the last 12 months). The document must show your name, IBAN, and for non-EU residents, the bank location
• Click 'Next' to submit
• Verification may take up to 72 hours

Step 7: Verify Sole Proprietor / Sole Trader Details

If you're a sole proprietor, freelancer, or sole trader, please provide:

• Your business legal name (as it appears on official registration documents)
• Registration number (or indicate if you don't have one)
• Your business address (make sure it matches your legal address)

Step 8: Complete Verification

• If you used Instant Verification, your account status should update right away
• If you used Manual Verification, allow up to 72 hours. You can track the status of your verification in your Holidu account. The status will change from "In Review" to "Complete" once finished

Tips for a Smooth Verification Process

• Ensure clarity: Make sure your photos and documents are clear, well-lit, and fully visible
• Stay consistent: Make sure the information on all your documents matches — especially names and addresses
• Monitor your email: We may need to contact you with updates or additional steps, so keep an eye on your inbox

Need More Help?

If you run into any issues during the process, check our FAQ article for more assistance.

Download Your Manual Guide

You'll also find a step-by-step manual with detailed instructions and screenshots:

• English Manual