How do I verify my account as a company?

Important: Only the host (primary account holder in Holidu) can complete this process.

To verify your account as a company in Holidu, you need to confirm your company details, the identity of your decision makers or legal representatives, and your payout details. The process is secure and takes place in an online environment. This guide walks you through each step, and you can also use the video tutorials and the full PDF manual with screenshots.

Quick answer

To verify your company account, log in to your Holidu account, go to the 'Account' tab, and click 'Validate'. Then enter your company details, verify your decision makers, add your payout details, and submit. Verification is complete once the status changes to 'Complete'.

Video tutorials

Watch these videos to see each step of the verification process:

• How to verify your company details?
• How to verify the decision makers?
• How to verify your payout details?

1. Verify your company details

Before you start, have these documents ready

• Company registration number
• Proof of registration (for example, a certificate of registration or a trade register extract)
• ID document(s) of the legal representative(s)
• Tax ID document (not always required)

Steps

1. Log in to your Holidu account. Go to the 'Account' tab and click 'Validate' to start the process. You might be asked to sign a new agreement. Accept it to continue. This will not affect your pricing.
2. Select your company type. Choose the type of company you are verifying, for example, Private Company or Public Company.
3. Enter company information. Fill in your company registration number and VAT number (if you have one). If you do not have a VAT number, select 'Don't have a VAT number.' Enter your company address using the search field. The address will autofill the relevant fields.
4. Upload required documents.
   • Proof of registration: Upload a recent extract from the trade register or a similar document. Make sure it is clear and legible. You can find this information on an official registration document issued by the relevant authorities in your country. It should be no older than 12 months or contain a recent date.
   • Tax document (if required): Upload a tax document that shows the company's name and tax ID, issued by your country's tax authority.
5. Review and submit. Double-check all the information you have provided, then click 'Submit' to complete this step.

2. Verify decision makers and legal representatives

Before you start, have these ready

• Address details of the decision makers or legal representatives
• ID documents (passport, driving licence, or national ID card)

Steps

1. Add decision maker details. Add personal details for at least one signatory, meaning the person legally authorized to sign for your company. Enter their address using the search field. The fields will autofill.
2. Verify the identity of decision makers.
   • Instant verification (recommended): Select the country of issuance and the document type (passport, driving licence, or ID card). Scan the QR code with your phone and take clear photos of the document for immediate verification.
   • Manual upload: Choose the document type and upload high-quality photos of the document. Click 'Next' to submit. Verification may take up to 72 hours.

3. Verify your payout details

Make sure the bank account holder's name matches the company name you entered earlier. Bank accounts held in the name of legal representatives or decision makers cannot be accepted for company verification. The account must be held in the company's name.

Choose one of the two verification methods

• Instant verification (not available in Greece, Austria, and Italy): Search for and select your online banking provider. Log in to your bank account through Tink, our trusted partner. Your banking login details are not stored. They are used only for verification.
• Manual verification: Enter your bank details and upload a recent bank statement issued within the last 12 months. The statement must show the company's name and IBAN. Non-EU residents must also show the bank location. Click 'Next' to submit. Verification may take up to 72 hours.

4. Complete verification

• If you used instant verification, the status should update immediately.
• If you used manual upload, the process may take up to 72 hours. You can check the verification status in your Holidu account. When verification is complete, the status changes from 'In Review' to 'Complete.'

Tips for a smooth verification process

• Check document clarity: Make sure all documents are clear, well lit, and legible.
• Keep information consistent: Make sure all information matches across documents, especially names and addresses.
• Monitor your email: Watch your inbox for updates or any additional steps needed to complete the process.

Need more help?

If you run into any issues during verification, see our account verification FAQ article for more help.

Step-by-step PDF manual

For a full guide with screenshots, download our English manual.