Changing Bank Details for Non-Verified Accounts

If your account has not yet gone through Adyen's bank account verification process, we most likely have not collected your bank details. You can add or update your IBAN only after you complete verification. Learn how to verify your account as a private host or verify your account as a company.

Changing Bank Details for Verified Accounts

If your account has been verified by Adyen, you can change your bank details directly from your account. Follow these steps:

1. Log in to your account.
2. Click the Holidu logo in the top right corner.
3. Click "Account".
4. Scroll down to "Bank information" and click "Edit".
5. In the Adyen window, open your bank details tab, delete the current IBAN, and enter the new one.
6. Choose a verification method:
   • Instant Verification (not available in Greece, Austria & Italy): Select your online banking provider and log in through our verified partner, Tink. Your login data is not stored.
   • Manual Verification: Enter your details and upload a bank document. The document must be issued within the last 12 months, show your name and visible IBAN, and, for non-EU residents, show the bank location. Verification may take up to 72 hours.

Please note:

• The bank account holder must match the Holidu account owner. For company accounts, the name must match the company name.
• Payments are only issued to EUR accounts.
• You can find your IBAN in your e-banking or on your account statements. For more details, see our Account Verification FAQs.