Can I Bring My Certified Service Animal To My Booked Vacation Rental?

Quick Answer

Yes, certified service animals are allowed at vacation rentals across Europe, regardless of a property's pet policy, and no additional fees apply. However, hosts with certified severe allergies may be exempt from this requirement. Always contact your host in advance to confirm.

Service Animals in Europe

European countries recognize and protect service animals under accessibility laws. Unlike other pets, service animals are considered medical equipment or assistance devices, not pets, and have specific legal protections.

What Qualifies as a Service Animal?

The following are officially recognized service animals in Europe:

• Guide dogs for the blind
• Hearing alert dogs for the deaf
• Seizure alert dogs
• Other certified assistance dogs

Important Note: Therapy Animals vs. Service Animals

In Europe, therapy animals (such as emotional support animals or anxiety support animals) are not classified as service animals. This differs from regulations in countries like the United States. Therapy animals may still be subject to the property's standard pet policy.

What to Do Before Your Stay

To ensure a smooth arrival:

1. Contact your host before booking or immediately after confirmation
2. Provide documentation of your service animal's certification
3. Confirm any specific accommodation needs
4. Discuss access details and arrival procedures

Exceptions to Know About

In rare cases, a host may decline your service animal if they have a documented, certified severe allergy. This is the only legal exception to the service animal access requirement in Europe. If this occurs, contact our customer support team for assistance.

Need Additional Help?

If you experience any issues bringing your certified service animal to your booked rental, reach out to our support team. We're here to help ensure you have a comfortable and accessible stay.