Where can I see the extra fees for my booking?
When you make a booking on Holidu, it's important to understand all the costs associated with your reservation. Extra fees may apply depending on the property and your booking details. Here's how to find information about any additional charges.
Check Your Confirmation Email
The easiest way to see all extra fees for your booking is to open the confirmation email you received from Holidu when you made your reservation. This email contains a complete breakdown of all costs, including any additional fees that apply to your stay.
What information is included in your confirmation email?
- Total accommodation cost
- Booking fees (if applicable)
- Service fees
- Local taxes
- Security deposit information (if required)
- Any other additional charges specific to the property
Access Your Booking Details Online
You can also view your booking information and associated fees by logging into your Holidu account. Navigate to your bookings section to see the full cost breakdown for any reservation.
Understanding Different Types of Extra Fees
Extra fees can vary depending on the property and platform through which the accommodation is listed. Common additional charges may include:
- Local taxes: Charges required by local authorities at the destination
- Security deposits: Refundable amounts held for the duration of your stay (applicable to certain platforms, excluding Airbnb)
- Cleaning fees: Charged by some properties for post-stay cleaning
- Service fees: Fees charged by the booking platform for processing your reservation
Still Have Questions About Your Fees?
If you cannot find information about extra fees in your confirmation email or booking details, or if you have questions about specific charges, please contact our customer support team. We're here to help clarify any costs associated with your booking and ensure you have a clear understanding of your total expenses before your arrival.
For additional assistance with your booking, visit our Guest Help Center or reach out to our support team directly.
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