If your host is misbehaving or rude, record what happened and contact our support team. We will help mediate the situation with the host and work towards a resolution that ensures your comfort and safety.

How do I file a complaint about my host?

1. Document the incident: Write down specific details, including what was said or done.
2. Gather evidence: Save any relevant messages or emails that show the host's behavior.
3. Contact us: Fill in the form at the end of this page. Include a clear, objective description of the issue and any evidence you have.

What happens after I submit my complaint?

Our team will step in to help mediate the situation with the host. We will get back to you as soon as possible, because your concerns are important to us and we are committed to helping you have a pleasant stay.