Your check-in instructions are in your booking confirmation email from Holidu. They include the exact property address and key collection details. You can also find them anytime in your Holidu account under your bookings.

Where exactly will I find my check-in instructions?

Your check-in instructions are available in three places:

• Your booking confirmation email from Holidu
• Your reservation in the Holidu app or on the Holidu website
• The host, through the contact details in your booking confirmation

How do I check my booking confirmation email?

Holidu sends your check-in details by email after you book. Follow these steps to find them:

1. Open the email inbox you used when you booked.
2. Search for an email from Holidu. Use the subject line or your booking reference number to narrow the results.
3. Open the email and look for the check-in details, which include the address and key collection instructions.

If you cannot find the email, check your spam or junk folder. Emails from Holidu sometimes end up there.

How do I find my check-in instructions in the Holidu app or on the website?

You can view your check-in details at any time by logging into your account:

1. Open the Holidu app, or go to Holidu in your web browser.
2. Log in to your account.
3. Go to the "Bookings" section.
4. Select your reservation to see your check-in details, including the address and key collection instructions.

What should I do if I still have not received my check-in instructions?

If you have not received your check-in details as your arrival date gets closer, contact your host directly. You can find the host's contact details in your booking confirmation. Reach out a few days before your arrival so you have time to sort out any issues before you travel.

Tips for finding your check-in instructions quickly

• Save your booking confirmation email or add it to a folder, so you can find it easily later.
• Keep your booking reference number handy. It helps you find your reservation in the app or on the website.
• Check your check-in details a day or two before your arrival to confirm that everything is correct.

We hope this helps you find everything you need for a smooth arrival. Have a great stay!