Where Can I Find My Check-in Instructions?

Finding your check-in instructions is easy. Holidu provides multiple ways to access your check-in details, including your property address and key collection instructions. Here's how to locate this important information.

Check Your Booking Confirmation Email

After you complete your booking on Holidu, you'll receive a confirmation email containing all your check-in information. This email is sent automatically and includes your property address, check-in time, and key collection instructions.

Tip: If you don't see the confirmation email in your inbox, check your spam or junk folder. Sometimes emails get filtered incorrectly. Add Holidu to your contacts to ensure future emails arrive in your main inbox.

Use the Holidu App or Website

You can view your check-in details anytime by logging into your Holidu account through either the app or website. Follow these steps:

1. Open the Holidu app or visit the Holidu website
2. Log into your account with your email and password
3. Navigate to the "Bookings" or "My Bookings" section
4. Select the reservation you need check-in information for
5. View your complete check-in details, including the exact address and key collection instructions

This method is convenient because you can access your information at any time, even without the original confirmation email.

Contact the Host Directly

If your arrival date is approaching and you haven't received your check-in instructions through the methods above, you can contact your host directly. Your booking confirmation email contains the host's contact information.

Reach out to your host with your booking reference number, and they'll be happy to provide your check-in details. Most hosts respond quickly to ensure a smooth arrival experience for their guests.

What Check-in Information You'll Receive

Your check-in instructions typically include:

• Complete property address
• Check-in time and date
• Key collection instructions (lockbox code, key location, or host meeting details)
• Parking information, if applicable
• WiFi details and entry codes
• Host contact information

Arrival Day Tips

Save your check-in instructions before your arrival day. We recommend:

• Taking a screenshot of your booking confirmation for easy reference
• Writing down important details like the property address and check-in codes
• Contacting your host a day before arrival if you have any questions
• Arriving during the standard check-in window provided in your instructions

Having your check-in information readily available ensures a smooth and hassle-free arrival at your Holidu accommodation.