To organize your check-in and check-out, review your booking confirmation for the set times, complete the arrival form and prepare your ID before arrival, and confirm the check-in method and check-out steps with your host. Planning these details in advance helps your stay run smoothly.

How do I organize my check-in?

1. Check your confirmation details. Your check-in time is listed in your booking confirmation. Some properties have fixed check-in times, while others offer more flexibility.
2. Fill in the arrival form and prepare your ID. You will receive an arrival form by email before your stay. Completing it in advance speeds up check-in. Many countries legally require guests to show official identification, such as a passport, national ID, or driving licence, at check-in.
3. Contact the host or property manager. Reach out before you arrive to confirm the check-in process. If you expect to arrive earlier or later than planned, inform the host as soon as possible.
4. Understand the check-in method. Find out whether the host will meet you in person or whether self-check-in is available, such as a lockbox or key pickup point. Make sure you have the directions, codes, and other information needed to enter the property.
5. Plan for your arrival day. Keep the host's contact details handy in case of delays. If you arrive late at night or early in the morning, confirm that this is allowed and check for any extra steps needed.

How do I organize my check-out?

1. Know your check-out time. The standard check-out time is usually in the morning, but it varies by property. Some hosts allow a late check-out upon request.
2. Follow the check-out instructions. Hosts often share check-out guidelines in advance. These may include where to leave the keys, how to dispose of garbage, and any quick clean-up tasks.
3. Confirm any additional requests. If you need a late check-out, contact the host as early as possible. If you need to store luggage, check whether the property offers this service.
4. Check the property before you leave. Look around to make sure you have not left any belongings behind. If you notice any issues or damage, inform the host before you leave.