Will I Be Charged If I Cancel My Booking?

We understand that sometimes plans change, and you may need to cancel your booking. Whether you'll be charged depends on the cancellation policy set by the host for your specific reservation.

Understanding Cancellation Policies

Each booking comes with a cancellation policy determined by the host. These policies vary widely and are displayed before you complete your booking. Common policy types include:

• Flexible – Allows free cancellations up to 24 hours before check-in
• Moderate – Offers partial refunds if you cancel within a certain timeframe
• Strict – Provides limited or no refunds for cancellations

The specific terms and refund amounts are determined by each host and vary by property.

How to Check Your Cancellation Policy

To find out if you'll be charged for cancelling your booking, follow these steps:

1. Check your booking confirmation email sent after you made your reservation – it includes the cancellation policy details
2. Log into the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.) through their website or app
3. Navigate to "My Trips" or "My Bookings" section and select your reservation
4. Look for the cancellation policy or cancellation terms section – this will clearly state what charges apply if you cancel

Key Information to Review

When reviewing your cancellation policy, pay attention to:

• The cancellation deadline – the date and time by which you must cancel to avoid charges
• The refund amount – what percentage or portion you'll receive back
• Any non-refundable fees – charges that won't be returned regardless of when you cancel

Before You Cancel

Before proceeding with a cancellation, we recommend:

• Double-check the exact cancellation deadline and policy terms
• Calculate what refund you would receive based on your cancellation timing
• Contact the host directly if you have questions – they may be willing to discuss options

If you have specific questions about your booking's cancellation policy or need further assistance, please refer to your booking confirmation or contact the booking platform's customer support team directly.