Whether you'll be charged to cancel depends on the cancellation policy the host set for your stay and the platform you booked through. The policy is shown before you book, so you can check it at any time in your booking details.

What Are Cancellation Policies?

Hosts choose a cancellation policy for each property. Policies generally fall into these types:

• Flexible: You can cancel for free up to a set time before check-in, such as 24 hours before arrival.
• Moderate or Standard: You can cancel for free until a certain date, and a partial refund may apply after that.
• Strict: Refunds are limited or unavailable once the cancellation window has passed.

How to Check If You'll Be Charged

To find the cancellation policy for your booking:

1. Open your booking confirmation email from Holidu. It includes the cancellation policy and the deadline for a free cancellation.
2. Log in to the platform where you booked, such as Holidu, Airbnb, Booking.com, or Vrbo, through its website or app.
3. Go to "My Trips" or "My Bookings" and select your reservation to see the cancellation details and any refund amount.

Tips Before You Cancel

• Cancel as early as possible, since refund amounts often shrink as check-in approaches.
• Confirm the refund amount in your booking details before you submit the cancellation.
• Remember that some bookings may have non-refundable rates, which are not eligible for a refund regardless of when you cancel.

Need More Help?

If you're unsure about the charges or need help with a cancellation, visit the Holidu Help Center or contact our support team through the platform where you made your booking.