Where can I find the cancellation policy for my booking

Finding your cancellation policy on Holidu

Your cancellation policy is displayed in multiple places on Holidu to ensure you can easily access it before and after your booking.

Before you book

To view the cancellation policy before making your reservation:

1. Enter your check-in and check-out dates on the property listing page
2. Scroll down to the House Rules section on the property details page
3. Look for the cancellation policy box
4. Click "More Details" to view the complete cancellation terms and conditions

After you book

Once you have completed your reservation, you will receive a confirmation email from Holidu. This email contains important booking details including your cancellation policy. Look for the "Cancellation" section in your confirmation email to review the specific terms that apply to your reservation. You can refer to this email at any time during your booking period.

Finding your cancellation policy on Booking.com

If your booking is through Booking.com, you can find the cancellation policy in these locations:

Before you book

1. Select your check-in and check-out dates on the property page
2. Review the "Your Choices" section
3. The cancellation policy will be clearly displayed showing whether you can cancel for free or if cancellation fees apply

After you book

Your Holidu confirmation email will include all booking details with the cancellation policy listed under the "Cancellation" section. Keep this email for your records as it contains the specific cancellation terms for your reservation.

Finding your cancellation policy on Airbnb

For Airbnb bookings, the cancellation policy can be found in the following ways:

Before you book

1. Enter your desired check-in and check-out dates
2. Scroll to the "Things to Know" section on the property listing page
3. Find the Cancellation Policy information
4. Click "Show More" under the Cancellation Policy to view the full details and conditions

After you book

Your Holidu confirmation email will contain your booking information along with the cancellation policy details. Find the "Cancellation" section in this email to review the exact terms that apply to your Airbnb reservation.

Understanding your cancellation policy

The cancellation policy for your specific booking depends on several factors including the property you have selected, the dates of your stay, and the booking platform used. Each property may offer different cancellation options, so it is important to review the policy that applies to your individual reservation before finalizing your booking.